One of the key parts of the ENVIROSENSE Platform is the Cloud License. This allows users of the ENVIROSENSE system to access their data online via the ENVIROSENSE Login Page. Owning an ENVIROSENSE License entitles the bearer to full access to their ENVIROSENSE system, free software upgrades whenever Envirosense Technology releases them, over 100 active users per account, off-site support, and much more.

Envirosense Technology engages with the best Cloud providers on the planet, at the moment we are working closely with Amazon Web Services as well as Alibaba Cloud to ensure our customers have access to the best options in Cloud services. Our proprietary ENVIROSENSE Server Infrastructure has been honed and developed for over 15 years to ensure the best service possible to users. Complete with 2-Way Proprietary Encryption technology that was encoded specifically for ENVIROSENSE by inhouse programmers, users can rest assured that their data is as secure as can be.

This makes it easy for any organization to deploy Enterprise-wide monitoring solutions with the following unique benefits. All software and firmware are coded, developed, and owned by Envirosense Technology, ensuring we have full flexibility.

• No capital investment required for Infrastructure or Software
  Clients enjoy the benefits of a SCADA system without having to invest in, or maintain, the expensive infrastructure and software associated with such a system.
• Highly scalable
  The pay as you go model of SaaS gives clients the freedom to adapt to the changing usage of the software, on demand. Clients may begin with a subscription to manage one asset, and scale up to thousands incrementally over time without having to upgrade any software or networking infrastructure.
• Monitor anything or everything
  Assets that were previously not economically feasible to be managed remotely can now be brought online one at a time or all at one time. With increased electronic supervision, clients benefit from improved uptime, efficient planned maintenance, reduced field technician cost & enhanced transparency in maintenance management.
• Implement eMaintenance
  An emerging maintenance management concept whereby maintenance tasks are conducted using real time data obtained over the Internet. Clients managing a large asset base spread over a wide geographical area are able to consolidate real time equipment status across all locations and integrate real time data from any equipment irrespective of vendors. ENVIROSENSE eMaintenance software generates real time maintenance KPIs like Availability Index, Failure Counts and Outage Hours.

Subscription to ENVIROSENSE eMaintenance and Hosted Data Acquisition services grants the customer a worldwide, royalty-free, non-assignable and non-exclusive license to use the ENVIROSENSE software delivered by going to our web site https://envirosense.minervainfotech.in  and clicking on “Login”. Services delivered under this Standard-Tier license are defined below:-

1. Number of Users
   Customer is assigned an ENVIROSENSE Administrator account with a unique Customer ID. Administrator may create additional user accounts under the same Customer ID. Each user account may be assigned specific access rights by the administrator. Total number of user accounts (including Administrator account) is limited to 100.
2. Data Storage
   Devices and customer data are stored for an unlimited period of time, up to maximum 1 Gigabytes storage space. Historical data older than 3 years may be archived.
3. Email Alerts
   Unlimited Email alerts may be configured and delivered to any user configured under the same Customer ID.
4. SMS Alerts
   Every alert sent out by the ENVIROSENSE server shall be charged from the Postpaid SMS account. The amount of credit charged for each alert is INR 5 per SMS within Malaysia. And may be different outside Malaysia. Please contact Envirosense Technology sales representative for further information.
5. Off-Site Technical Support
   Unlimited email and telephone support from Monday to Friday, 9 a.m. to 6 p.m., excluding India Public Holidays. Email support response time is 1 business day and phone support is through our support hotline during business hours.
6. Analogue sampling frequency and Device-Server Connectivity
   All sampling frequencies, Device-Server communications and configuration options are available to all users and devices.
7. ENVIROSENSE Account Management
   ENVIROSENSE system administrator tasks like creation and management of users, user profile configuration, devices configuration, online calibration, instrument panel design, configuration & configuration changes, reporting & statistics set up are managed by Envirosense Technology on behalf of the customer. The customer grants Envirosense Technology’s support staff Administrator rights to the account.
8. System Event Management
   Server-Gateway and Gateway-Slave communications are constantly being monitored by the ENVIROSENSE server. In the event such communication failures are detected, a system event is created and alerts sent to Envirosense Technology’s support staff. Envirosense Technology monitors and manage these system events on behalf of the customer. Envirosense Technology provides free off-site troubleshooting guide to help customer resolve any system events reported. Physical repairs to telecommunications infrastructure not provided by Envirosense Technology, if required, shall be paid by the customer.
9. User Event Management
   When an active user event is detected and recorded at the ENVIROSENSE server, alerts are sent to configured users. Customer is fully responsible to act on these User Events. Envirosense Technology does not monitor or manage these events on behalf of the customer.
10. Device-Server Communications Cost
    Devices may connect to the Internet through a variety of means. Devices World maintains and pays for all Device-Server communications infrastructure provided by third parties (3G, 4G, Fibre, etc). For Devices connecting through the customer’s infrastructure like PABX and Local Area Network, such infrastructure shall be provided and maintained by the customer. However, Envirosense Technology advises the customer in the event of communication disruptions and provides free off-site troubleshooting services to help restore the same.
11. Monthly Reports
    Customer may generate unlimited reports online, but no manually generated reports shall be provided by Envirosense Technology.
12. On-site technical support
    On-site technical support and field services from Monday to Friday, 9 a.m. to 6 p.m., excluding India Public Holidays, whenever required shall be paid by the customer. Quotation will be provided by Envirosense Technology on case-by-case basis.
13. Warranty for ENVIROSENSE devices
    ENVIROSENSE devices (gateways, slave devices, modems, etc.) are covered by a 1-year back-to-base warranty against defects in materials and workmanship from the date of delivery. Warranty does not cover damage due to lightning surge, misuse or other exclusions under Envirosense Technology’s standard warranty terms & conditions.
14. Warranty for ENVIROSENSE sensors & accessories
    Third party sensors or accessories connected to ENVIROSENSE devices, if supplied by Envirosense Technology, are covered by a 1-year back-to-base warranty against defects in materials and workmanship from the date of delivery. Warranty does not cover damage due to lightning surge, misuse or other exclusions under Envirosense Technology’s standard warranty terms & conditions.